FAQ

FAQ on Purchasing Spree Items

Question 1:
It is my first time purchase. How can I make sure the dress will fits me without trying?

Pls have a measuring tape with you. It can roughly guide you the size of the dress.
Tip: Measure one of your own favourite dress & compare with Seller measurement chart. So when you make purchase, you will know the measurement and length that fits you well otherwise do not buy.

Question 2:
What is the difference between Normal and Registered mail?

Normal Mail
There is no tracking number for your parcel.
If you did not receive your parcel, singpost is unable to track the item.

Registered mail
Tracking number is provided for your parcel.
You can go to http://www.singpost.com/ra/ra_article_status.asp to track your items whereabouts.

Question 3:
Is there a difference in the delivery method between normal and registered mail?

There is no difference on the delivery method.

If the parcel is small, the postman will slot into your mailbox for normal mail.

If the parcel is big, the postman will go straight up to your doorstep and check if there's anyone home to receive the parcel regardless whether it is normal or registered mail.

If no ones at home, the postman will place a collection receipt at your doorstep. You will need to go the nearby post office to receive your parcel the next day. (Sometime Postman might forget to put the collection slip!)

Question 4:
How long does Singpost takes to deliver my house?

2 - 7 working days.

Question 5:
I opt for normal/ registered mail and I have not receive the parcel after 7 working days, what can I do?

Call the nearby post office to check. The postman might forget to leave the collection slip.

Contact the sender that you did not receive the parcel and ask sender to take note of the return parcel. (Pls do not accuse the sender for not sending out the parcel. Sender is not in charge of delivery!)

Question 6:
Any discount or reward point since I always purchase from ur Spree?

As stated on Terms & Conditions, dun have.

It’s my interest & leisure but I can’t do spree for free as this required lots of effort otherwise please do not join my spree to avoid hard feeling.

Please take note that i am just a spree organizer who only bring in the items for you, I am not the seller who sell you the item's from spree.
Thanks for your understanding.

Question 7:
Why waiting time so long?

We will have to depend on seller & seller supplier’s speed. It’s very common for spree to be slow. Does not mean that u order different spree at same time it will be arriving at the same timing. Please note that different sellers have different speed.

Question 8:

Why sometime u refund us the Out of Stock item $ so fast sometime only when the item shipped out or few day before items shipped out den refund? yyyy so slow wor?

Have to depend on seller communication style, some sellers prefer to inform me the Out Of Stock list early whereas some sellers like to inform me few days before they ship out the items or just put a note in the parcel & tell me got OOS. Different Sellers has different way on doing things & attitude.

Question 9:

Why am I not getting on-time updates on the shipment status in the website?

The Closed Spree Status Post is updated daily at different time intervals once sellers notice me. If the item you are checking does not have any update, you may wish to try again at a later time. If you still experience problem with tracking your item, please contact Lovely Inn.

Question 10:

Why does my item take longer than what is quoted/stated to arrive?

The delivery times quoted are estimates. All items may be delay by sellers suppliers & also be subjected to customs inspection which may require additional days.

Question 11:

Why was I being ban/ blacklisted from joining your spree?

Either u MIA, late payment, did not make payment for your last order, impatience, unkind, asking for discount & kept asking same question about stuff that have already stated in Terms & Conditons.

Please note that Lovely Inn do reject order from spree-ers who are uncomfortable dealing with.

Question 12:

My spree item was defect/ wrong size/ wrong design, how ar? Can change or refund a not?

Can’t change or refund even tot is sellers fault cos seller do not entertain overseas buyer for this type of thingy.

Question 13:

Why is my items confiscated by custom? Can refund a not?

Some items are prohibited to be released from custom side depending on their regulation. If it’s really confiscated by custom, Lovely Inn is unable to make refund to you as we all will be affected too. Please buy at your own risk!

Question 14:

Hey, your order form look weird leh, i dunno how to fill in wor?

Steps have been stated at the download order form post.

Question 15:

Hey, I email you my order in email format liao, told u already that i dunno how to fill in your excel order form liao , y din u take in my order wor & din even inform me you have closed the spree? Where got blogshop owner dun take in order one?!

Steps have been stated at the download order form post or reply in email & Terms & Conditions also already stated, order must be filled in Lovely Inn order form otherwise rejected.

Please note that Lovely Inn do reject order from spree-ers who are uncomfortable dealing with.

Question 16:

Hey, I saw other blogshop spree cheaper ler, why urs so ex huh?

Others have 2nd payment whereas I dun have, my side only 1 time payment only!

Others have additional handling charges whereas I dun have, mine is already included in the shipment charges!

U just need to sum up others total calculation & compare mine total & you will see the different!

Please dun join my spree to prevent hard feeling if u still think that my charges ex. >.<

Question 17:

Hey, Y i can't tag on ur tagbox huh?

I locked it when I am asleep or outside to prevent people from spamming.

Question 18:

Hey, meet up need to pay any charges? Y huh?

Yes. Per Spree S$0.50, different spree add on S$0.50.

For Car Petrol to drive & bring over your item to u at meet up places

(I can't bring so many items by myself, if no car i will not open mass meet up at all.)

Question 19:

S$1.50 postage for normal mail? What does the “for the 1^st heaviest item and subsequent S$0.50 applies to items from the same spree” mean? isn’t the S$1.50 a fixed amt for 1 item?

Example: u buy 2 items den their shipment each is category D & F. Local Normal mail 1^st heaviest item is D S$1.50 den F sub item will be S$ 0.50c

Question 20:

Hi, how do I know which spree belong to Direct & Indirect?

Please click on the TW icon;
If Indirect spree, it will link u to another Lovely Inn post.
If Direct spree, it will link u directly to TW Seller webby.

Question 21:

Hey, what's the different btw Direct & Indirect Spree wor?

Direct spree mean sellers got ship directly to singapore.
Indirect Spree mean sellers do not ship to singapore or their waiting items time is above 3 mths or got attitude problem therefore will need a agent to bring in the items for us & 15% agent fees apply.

Question 22:

Hey, can change the spree end date early a not, my item going to OOS soon wor?

I will end it early if the response is good. If the response is bad, I will either extend it or cancel the spree.

Question 23:

Hey, how come u mail normal mail so fast den registered mail so slow!

I went to Post Office once per week only because it is far from my house. >.<

Question 24:

Hey, will u inform us when our items arrived?

I will only inform after I have mailed out the items for spree-ers who have opt. for local postage.
As for meet up spree-ers, u will need to self check the closed spree status post & email me their attandance.

Question 25:

Just to check with you, is there supply rates for my items?? As i intend to buy over 20 stuff....?

I am just a spree organizer, I do not supply spree other den only organize spree & selling my instock items therefore no supply rates provided.

Question 25:

Is xxx spree clothes good quality?? I understand that in real life the clothes might be of lesser standard than on the website, but is it of bad quality?? Like have you received not so good feedback for these two sprees, honestly? Cos as a customer, i would feel quite sad if my $200-$300 goes to waste like that.. I'm also using my pocket money.. So i hope you can give me an honest answer(not to say that you're not honest!)

I will give you a true & honest answer, those who have joined my spree will know.
But if u are saying that u r a customer who want to join my spree, I will not allow you to join my spree & will ban & block you forever to prevent misunderstanding to occur without replying you.
Please take note that i am just a spree organizer who only bring in the items for you, I am not the seller who sell you the item's from spree.
Thanks for your understanding.

Question 25:

Hiii there, tomorrow i will transfer, cause tonight i not stepping out of my house.. As i know this spree ends tomorrow,is it better to have your mobile number and after i transfer i sms you straight? if its faster or more convenient for you.

Do not SMS, MSN or TAG me after u have make the payment. It's a must to email me back the transaction detail so that I can keep a record of it to track back in future.
I do not reply or send SMS unless for mass meet up purposes only everything still via email.



Question 2xx:

yyyyyyy so many yyy??
Join 1 time u will know what spreeing is all about (No need to join my spree, u can join others blog spree to have a feel of it 1st) otherwise please dun join spree to cause hard feeling for both party... thanks for your corporation.